ClubGuests
A better reciprocal club service for your members
Up-to-date club list
Covid-19 and travel data
Instant letters of introduction
What makes ClubGuests unique?
Trusted, accurate data
Clubs around the world are using ClubGuests as the best source of reciprocal club data.
Join us refresh your network and provide a first-class experience for your members.
Unique Covid-19 club and travel data
Find if a club is open or closed
Find if they are accepting visits, and other Covid-19 restrictions
Find travel and quarantine information for visits
Updated at least once a month.
Optional instant letters of introduction
Members no longer wait for letters
Fully customisable letter template
Minimal administration
How it works
ClubGuests 1 month free trial
Fill out the form opposite to set up your free trial
- We will work with you to create your customised club listing
- We will work with you to create your letter of introduction
- Once you are happy with your page, your 1 month free trial will begin
- You can cancel your trial at any time
- There is no obligation to join after your free trial expires
- If you want to join after the trial, we will invoice you for 1 year of ClubGuests membership
ClubGuests is rebuilding reciprocal networks around the world
- Your club listing is always up-to-date -we update at least once a month
- Covid-19 status for each reciprocal club
- Travel restrictions for each reciprocal club
- Instant letters of introduction for your members when they visit a reciprocal club
- Customised reciprocal agreements between clubs
- Customised offers between clubs
- Reduces club administration time
- Reduces member frustration
- Easy to manage
100% Green reciprocal network
100% renewable electricity from sun, wind and sea.
Green Planet
Our planet needs a lot more than just another “carbon offset scheme”.
Green Energy
ClubGuests servers are hosted at a datacentre facility that uses 100% renewable energy and have achieved a PUE rating of 1.12.
Simple pricing
Full suite of tools, ready-built reciprocal network and instant letters of introduction
Can I switch between plans or cancel my subscription?
Yes, you can downgrade/upgrade your plan, or cancel your subscription at any time. Just let us know.
Are there any hidden fees or contract obligations?
No, we do not enforce any contracts for long-term commitments or other contract obligations whatsoever. And there are no hidden charges or fees.
What payment methods do you accept?
We prefer Direct Debit and we also accept bank transfers We recommend Transferwise for international payment.
What happens after 1 month trial period
We hope you will be delighted with our service, in which case we will invoice you. If not, you can just remove the service from your website.
The Checklist
This is a list of things to complete before you can begin to build your club network.
Anything with an asterisk is required.
Club essentials
Anything with an asterisk has to be completed before you can build your network.
Club picture and profile
Non-essential but still important.
When other club members see your entry on ClubGuests, a good picture says a thousand words.
You can also add words - write a nice, short profile of your club. You don’t need to put reciprocal details in here.
Club management menu
This menu lets you build your club network, respond to incoming network notifications and incoming member verification requests.
You can also edit the club address details and the club administrator details.
Status bar
This provides information about your account and any network activity.
Club network table
This area shows all your club network connections.
From here you can add existing clubs and create new ones.
You can also make special offers and custom reciprocal agreements.
Links for your website
This is where you can copy the ClubGuests links for your website.
Your email!
We notify you by email when people interact with your club network.
- When someone adds your club to their network
- When a member wants to be verified
- When a club makes an offer.
You can manage all these items just using links contained in the email - and you don’t even have to log in!
Make a habit of checking your email regularly - and add "admin@clubguests.net" to your list of trusted email addresses.
Adding a reciprocal link
This list displays all the clubs on ClubGuests that you can link to.
If your target club is on the list, click the 'eye' icon and add a link to the club.
If it isn’t, click the 'Create a club and link' button at the foot of the table.
The club you add gets notified when you create a link.
The club you add is instantly available to your members so they can get a letter of introduction.
Only create links to clubs that have reciprocal agreements with you.
Confirming notification
When you confirm a notification, the source club will be added to your club network.
ClubGuests sends an confirmation email to the source club
Do not add a club unless you already share a reciprocal agreement.
Adding a reciprocal link
When you add a reciprocal link, the club gets added to your reciprocal links list.
ClubGuests sends an confirmation email to the club you linked.
The linked club can confirm, reject or report the reciprocal link.
Do not add a club unless you already share a reciprocal agreement.
Rejecting a club notification
Use this form when the club is known to you, but there is an issue with your reciprocal agreement.
Please provide full details for the rejection.
The club administrator of the source club is sent an email and both parties can then resolve the issues raised.
Letter of introduction
This letter is automatically sent out to a member who requests a visit one of your reciprocal clubs.
You must place and edit a letterhead. All images are resized to 100px height.
You must also add a signatory to the letter. Do not personalise this with member names, dates or anything else that is changeable.
All other parts of the letter are personalised and are not editable.
Update checklist text fields
This form allows you to update all the text-based fields on your Checklist..
Club home page
Add a link to your main club home page.
This is used on the ClubGuests feed page and allows your members to go to your club home page.
Club profile
This shows if your club is listed by another club on ClubGuests.
Your entry should summarise your club in a few short, easy-to-read sentences.
Club letter signatory
This text appears at the foot of your letter of introduction.
If you want your letters "signed" by someone else, enter their name here.
You can sign off the letter with ‘Yours sincerely’, or any other form of words.
You can also add a more informal PS.
Advice to members
When your members plan a visit to one of your reciprocal clubs, what advice do you give them?
For example, clubs may require notice before a trip is planned.
This advice appears at the top of your ClubGuests reciprocal club page.
Club default agreement
When members of other clubs visit your club, what are the basic facilities that you offer?.
You might offer all the facilities of the club, or a limited set of facilities.
You can override the default agreement for individual clubs.
Default offer
Use offers to attract reciprocal club members to your club who otherwise would not visit.
Offers can come in the form of reduced meal prices, reduced accommodation prices or anything else that might increase your revenues.
You can override the default offer with a special offer for individual clubs.
Offer expiry date
Your offer must have an expiry date, set in the future.
If the expiry date has passed, the offer will not be shown on your ClubGuests entry.
All other parts of the letter are personalised and are not editable.
Club letterhead
The club letterhead gives authenticity and authority to your letters on introduction.
The best dimensions for your letterhead image are 570px x 100px.
All images are re-sized to a maximum depth of 100px.
You can use your logo instead of a letterhead.
You do not need to include your address on the letterhead image.
Signatory
You can add your own personal touch to your letter of introduction.
You can also add the name and position of the club secretary, or whoever you want to be the signatory to the letter.
Existing club lists
This list contains all the clubs that have been entered into ClubGuests
You can sort the. table columns or instantly search the table for any text using the search box.
Some of these clubs may be members. Others may not be members.
Click the eye icon to see details.
If your club is listed, please liaise with the club administrator shown.
If your club is NOT listed, please join by clicking the Join ClubGuests button at the foot of the table.
Your club details
Enter your club details on this form.
Required fields are in red..
Members of clubs in your network will see these details, so you want to make it easy for them to arrange a visit with you.
When you complete this form, we will take you to the joining form.
Adding a special offer
A special offer is something you offer to visitors from another club for a limited time.
It is meant to be a means of increasing club revenues.
It overrides any default special offer you may be offering during the same time period.
If you want this offer to be in addition to your default offer, please also enter details of your default offer.
Offer expiry date
If you enter details for an offer, you must give it an expiry date in the future.
If the offer date expires, the special offer will no longer be shown.
The number of expired offers is shown in the status bar. You can edit these to reset the expiry date.
Offer status
If the offer status is completed, the offer will show, as long as the expiry date is valid.
If the offer status is other than completed, the offer will not show even if the expiry date is valid.
Send mail
You can send the offer details by mail to the other club administrator.
It’s best to do this once you are satisfied that the details are accurate. Otherwise the other club administrator will keep getting mails every time you edit the offer.
You can add a pesonalised message to the other club administrator.
Adding a custom agreement
You can add a custom agreement when your default agreement is not suitable for certain clubs..
For example you may have much closer ties with some clubs rather than others. For visiting members, you provide extra facilities.
Your custom agreement will override your default agreement for this club.
Agreement details
You only need to enter the details of the services YOU provide, not the other club.
Agreement status
If the agreement status is 'Completed', it will be displayed.
If you want to remove the agreement, set the status to Cancelled or Suspended. The entry will then display the default agreement.
Suspending a reciprocal link
You can suspend a reciprocal link at any time.
You might want to do this because:
- The reciprocal club is no longer functioning
- The reciprocal agreement between you is under negotiation
- There is no longer a reciprocal agreement.
Please provide a reason - and a remedy if appropriate - when you suspend the link.
The reciprocal club is notified by email when the link is suspended.
The reciprocal club cannot un-suspend the link.
The reciprocal club can only be un-suspended by the club that was made the suspension.
Visit your Manage Reciprocal Links page to view and edit suspended links.
Adding a reciprocal link
This form does the following:
- adds a reciprocal club and the club administrator.
- adds the club's reciprocal agreement - the services it provides to your members
- notifies the club that you are using ClubGuests to process letters of introduction.
The link will be listed on your reciprocal links page
Your members will be able to get letters of introduction
The reciprocal club does not have to be a ClubGuests member
Reciprocal links header
This is the introduction for your members to your reciprocal links network. It should explain and promote your network. It should also include any advice to members who want to visit a reciprocal club. It does not need to explain how to use the ClubGuests service, as we provide that information.